Privacy Policy

Welcome to Invomize LLC (“Invomize,” “we,” “us,” or “our”). We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy describes how we collect, use, share, and safeguard information when you visit invomize.com, contact us, book a consultation, or engage our Amazon management services.

By using our website or services, you agree to the practices described in this policy. We do not sell, rent, or trade your personal information to any third party for marketing purposes — ever.

1. Information We Collect

Personal & Contact Information

• Full name, email address, phone number, and company name
• Messages and inquiries submitted through our contact form, email, or WhatsApp
• Booking details submitted via our Calendly scheduling link

Business Information

• Amazon store details, brand information, and account performance data
• Amazon Seller Central or Vendor Central login credentials — only when you engage us for account management, and strictly limited to what is required to perform the services
• Product listings, advertising data, and sales metrics shared during our engagement

Payment Information

• Billing name, billing address, and payment method details
• We do not store full card numbers — all card payments are processed by PCI-DSS compliant processors (Stripe and PayPal). Wire transfer details are handled securely and not shared beyond billing purposes.

Usage Data (Automatically Collected)

• IP address, browser type, device type, and operating system
• Pages visited, time on site, and referring URLs — collected via cookies and analytics tools

2. How We Use Your Information

• To respond to inquiries and deliver our Amazon agency services
• To process payments, generate invoices, and manage billing
• To send service updates, performance reports, and account communications
• To schedule consultations and strategy calls
• To improve our website, services, and marketing
• To comply with applicable US federal, state, and international laws
• To detect and prevent fraud, unauthorized access, or abuse
• To contact you about service-related matters via email, phone, or agreed communication channels

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, our legal bases for processing your personal data are:

• Performance of a contract: to deliver the services you have requested
• Legitimate interests: to operate, improve, and market our business
• Legal obligation: to comply with applicable laws and regulations
• Consent: where you have explicitly provided it (e.g., for marketing communications)

You may withdraw consent at any time by contacting us at info@invomize.com. Withdrawal does not affect the lawfulness of processing before withdrawal.

4. How We Share Your Information

• With service providers: trusted third parties who help us deliver our services (see Section 5)
• For legal compliance: when required by law, court order, or government authority
• To protect rights: when necessary to protect Invomize’s legal rights, property, or safety, or that of our clients or others
• With your explicit consent: for any other purpose you have specifically authorized
• Business transfer: in the event of a merger, acquisition, or sale of our business assets, your data may transfer to the successor — we will notify you in advance

We do not sell your personal information. We do not share it with advertisers or third-party marketing platforms.

5. Third-Party Service Providers

We share limited, necessary data with the following trusted processors, each governed by their own privacy policies:

• PayPal — payment processing (paypal.com/privacy)
• Stripe — payment processing (stripe.com/privacy)
• Calendly — appointment scheduling (calendly.com/privacy)
• Google Analytics / Google Workspace — website analytics and business communications
• Amazon Seller Central / Vendor Central — accessed solely on your behalf under your authorization
• Helium 10, Jungle Scout, Sellerboard — Amazon analytics tools used in service delivery
• Slack — client communication (where agreed)

All processors are contractually required to protect your data and use it only for the specific purpose we authorize.

6. Case Studies & Anonymized Data

By using our services, you agree that Invomize may collect and use aggregated and anonymized performance data — including metrics and results from your account — for case studies, marketing materials, and service improvement. This data will only be used in a form that does not personally identify you without your explicit written consent. We will not use your brand name, logo, or specific account details in public-facing case studies without your prior approval.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies:

• Essential cookies: required for the website to function — cannot be disabled
• Analytics cookies: help us understand how visitors use the site (Google Analytics)
• Marketing cookies: track campaign effectiveness and support retargeting
• Facebook Pixel: used to measure ad performance; data is processed by Meta under their privacy policy

You can manage cookies through your browser settings. See our Cookie Policy for full details and opt-out instructions.

8. Data Retention

• Client account and service data: 5 years after engagement ends
• Payment and invoicing records: 7 years (US financial and tax requirements)
• Website inquiries and contact form submissions: 2 years from last contact

You may request deletion of your data at any time, subject to our legal retention obligations.

9. Your Rights

• Right to access: request a copy of the personal data we hold about you
• Right to rectification: request correction of inaccurate or incomplete data
• Right to erasure: request deletion of your data, subject to legal obligations
• Right to restriction: request that we limit how we process your data
• Right to data portability: receive your data in a machine-readable format
• Right to object: object to certain processing, including direct marketing
• CCPA rights (California residents): right to know, delete, and opt out of sale of personal information. Invomize does not sell personal information.
• Nevada residents: you may submit a “Do Not Sell” request by emailing us with your name and email address

To exercise any right, email info@invomize.com. We will respond within 30 days.

10. Data Security

We implement reasonable technical and organizational safeguards including HTTPS encryption, access controls, and use of PCI-DSS compliant payment processors. However, no internet transmission is 100% secure. We cannot guarantee absolute security of data transmitted to or from our website. You are responsible for keeping any account credentials you share with us secure.

11. Children’s Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

12. International Data Transfers

Invomize LLC is based in Miami, Florida, USA. If you access our services from outside the United States, your data may be transferred to and processed in the USA. We take appropriate steps to ensure such transfers comply with applicable data protection laws.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised “Last Updated” date. For active clients, we will also provide notice via email. Continued use of our services after changes constitutes acceptance of the revised policy.

14. Contact Us