Terms of Service

Please read these Terms of Service (“Terms,” “Agreement”) carefully before using our website at invomize.com or engaging our services. By accessing our website, booking a consultation, signing a service agreement, or making a payment, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Definitions

2. Eligibility & Acceptance

You represent that you are at least 18 years old, or if representing a business entity, that you are duly authorized to enter into this Agreement on its behalf. By accessing our website or engaging our services, you confirm you have the legal capacity to form a binding contract.

3. Services

3.1 Service Description

Invomize provides Amazon marketplace services as described on our website and in individual Service Agreements. The specific scope of services for each client is defined in a written Service Agreement or Statement of Work (SOW) agreed upon before work begins.

3.2 Changes to Scope

If you request work beyond the agreed scope, Invomize will provide a revised proposal or change order. Additional work will not commence until the revised scope and fees are agreed upon in writing.

3.3 Amazon Policy Compliance

Invomize performs all services in accordance with Amazon’s current policies and terms of service, as well as applicable US federal and state laws. We reserve the right to decline or modify requested work if it would violate Amazon’s policies or applicable law.

4. Client Responsibilities

To enable Invomize to deliver services effectively, you agree to:

• Provide accurate, complete, and timely information, materials, and account access required to perform the services
• Grant appropriate permissions to your Amazon Seller Central and/or Vendor Central account as required by the scope of work
• Respond to communications and approval requests within a reasonable timeframe (typically 3 business days)
• Pay all fees in accordance with the agreed payment schedule
• Maintain valid and active Amazon accounts; Invomize is not liable for suspensions or restrictions resulting from your prior actions or pre-existing policy violations
• Maintain the confidentiality of proprietary strategies, processes, and materials shared by Invomize
• Notify Invomize promptly of any changes to your account, business circumstances, or requirements that may affect service delivery

5. Fees, Payment & Billing

5.1 Fee Structure

Invomize offers both monthly retainer and one-time project engagements. All fees are specified in your individual Service Agreement. Unless otherwise stated, all fees are in US Dollars (USD).

5.2 Accepted Payment Methods

We accept payment via PayPal, Stripe (credit/debit card), and bank wire transfer. Payment terms are specified in your Service Agreement.

5.3 Monthly Retainer Billing

• Monthly retainer fees are invoiced at the start of each billing cycle and due within 7 days of invoice
• Cancellation of a monthly retainer requires 30 days written notice prior to the next billing date to avoid being charged for the following month

5.4 Project-Based Billing

• Project fees are invoiced per milestones or as otherwise specified in the SOW
• A deposit may be required before work commences; deposit terms are specified in the Service Agreement

5.5 Late Payments

Payments outstanding beyond 14 days of the due date may incur a late fee of 1.5% per month on the outstanding balance. Invomize reserves the right to pause or suspend services on accounts with overdue balances until payment is received.

5.6 Taxes

You are responsible for all applicable taxes, including sales tax, VAT, or GST, unless otherwise specified in writing in your Service Agreement.

6. Intellectual Property

6.1 Invomize’s Intellectual Property

All strategies, methodologies, frameworks, campaign structures, templates, reporting formats, SOPs, and proprietary processes developed by Invomize remain the exclusive intellectual property of Invomize LLC. Nothing in these Terms transfers ownership of Invomize’s intellectual property to you.

6.2 Client-Owned Deliverables

Creative assets specifically produced for your Amazon account — including product images, A+ content, brand store designs, and listing copy — become your property upon receipt of full payment for those deliverables.

6.3 License to Use Client Materials

You grant Invomize a non-exclusive, royalty-free license to use your brand assets (logos, product images, brand guidelines, account data) solely for the purpose of providing the agreed services.

6.4 Website Content

All content on invomize.com — including text, images, case studies, and graphics — is owned by Invomize LLC and protected by copyright. Reproduction or use without written permission is prohibited.

7. Confidentiality

Both parties agree to keep confidential all proprietary information, business data, account performance metrics, strategy details, and trade secrets shared during the engagement. Neither party will disclose the other’s confidential information to any third party without prior written consent, except as required by law. This obligation survives termination of the service relationship for a period of 2 years.

8. Results Disclaimer & No Guarantee

Invomize provides Amazon management services using industry best practices and expertise. However, we do not guarantee specific results including but not limited to: specific sales volumes, revenue figures, ROAS, ACoS, TACoS, search rankings, or account performance outcomes, unless explicitly guaranteed in a signed Service Agreement.

Amazon’s marketplace is subject to algorithm changes, competitive dynamics, platform policy updates, and other factors beyond our control. Past results shown on our website are client-specific and do not constitute a guarantee of future performance.

9. Representations & Warranties

9.1 By Invomize

We represent that we will perform all services in a professional manner, consistent with industry standards, using qualified personnel.

9.2 By You

You represent and warrant that:

• You have the right to provide the materials, credentials, and information required for us to perform the services
• The materials you provide do not infringe any third-party intellectual property rights
• You are not violating any applicable law or Amazon policy by engaging our services
• You will maintain valid Amazon accounts with active permissions throughout the engagement

10. Limitation of Liability

10.1 No Guarantee of Results

Invomize provides no guarantee that our services will achieve specific business outcomes, sales results, or rankings.

10.2 Exclusion of Consequential Damages

To the maximum extent permitted by applicable law, Invomize LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to lost profits, lost revenue, lost data, or business interruption — arising from your use of our services, even if we have been advised of the possibility of such damages.

10.3 Aggregate Liability Cap

Our total aggregate liability for any claim arising under or in connection with these Terms shall not exceed the total fees actually paid by you to Invomize in the three (3) months immediately preceding the event giving rise to the claim.

10.4 Exceptions

Nothing in these Terms excludes liability for death or personal injury caused by our negligence, or any other liability that cannot be excluded under applicable law.

11. Indemnification

You agree to indemnify, defend, and hold harmless Invomize LLC and its officers, employees, contractors, and agents from and against any claims, demands, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:

• Your breach of these Terms or any Service Agreement
• Your misrepresentation of information provided to us
• Your violation of Amazon’s policies or applicable law
• Your use of our website or services in a manner not authorized by these Terms

12. Term & Termination

12.1 Term

These Terms commence when you first engage our services or use our website and continue until terminated.

12.2 Termination by Client

You may terminate a monthly service engagement with 30 days written notice. Unless otherwise agreed, all outstanding fees for services performed up to the termination date remain due and payable.

12.3 Termination by Invomize

Invomize may terminate or suspend services immediately if you: fail to make payments when due; fail to provide necessary cooperation or account access; materially breach these Terms; or engage in conduct that violates Amazon’s policies or applicable law.

12.4 Effects of Termination

• All outstanding invoices become immediately due upon termination
• Invomize will return or transfer all client-owned assets and account access within 14 business days
• Confidentiality and IP provisions survive termination
• Any prepaid fees for undelivered services will be evaluated under our Refund Policy

13. Dispute Resolution & Governing Law

13.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

13.2 Informal Resolution

Before initiating any legal action, both parties agree to attempt resolution through good-faith negotiation for a minimum of 30 days.

13.3 Arbitration

If informal resolution fails, disputes shall be submitted to binding arbitration under the American Arbitration Association (AAA) rules, conducted in Miami, Florida. The arbitrator’s decision shall be final and binding.

13.4 Jurisdiction

For matters not subject to arbitration, you consent to the exclusive jurisdiction of the state and federal courts located in Miami-Dade County, Florida.

14. Website Use & Acceptable Conduct

14.1 Permitted Use

You may access and use our website for lawful purposes and in accordance with these Terms.

14.2 Prohibited Conduct

You must not:

• Use our website for any unlawful, fraudulent, or harmful purpose
• Copy, reproduce, or distribute our website content without written permission
• Interfere with or disrupt our website, servers, or networks
• Use automated tools (bots, scrapers) to extract data from our website
• Attempt to gain unauthorized access to any part of our systems

14.3 Third-Party Links

Our website may contain links to third-party sites. We do not control or endorse those sites; your use of them is at your own risk and subject to their own terms and policies.

15. Severability & Waiver

If any provision of these Terms is found invalid or unenforceable under applicable law, it shall be modified to the minimum extent necessary to make it valid, and the remaining provisions shall remain in full force. No failure or delay by Invomize in enforcing any right under these Terms shall constitute a waiver of that right. Any waiver must be in writing to be effective.

16. Entire Agreement

These Terms, together with any signed Service Agreement or Statement of Work, constitute the entire agreement between you and Invomize LLC regarding its subject matter. They supersede all prior or contemporaneous agreements, proposals, representations, or understandings, whether written or oral.

17. Changes to These Terms

Invomize reserves the right to update these Terms at any time. We will post the revised version on this page with an updated “Last Updated” date. Active clients will be notified by email of any material changes. Continued use of our services after changes constitutes acceptance of the updated Terms.

18. Contact Us